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Quest Software - Southern Farm Bureau Casualty Insurance Company (Arkansas Operation) Improves Productivity and ROI with its New Access Strategy

Second Largest P&C Insurer in Arkansas Standardizes on Provision Networks Access Solutions

May 9th, 2006 – Washington, DC. Provision Networks, the global provider of server-based access infrastructure solutions for the Microsoft (NASDAQ: MSFT) Windows Terminal Server platform, today announced , that Southern Farm Bureau Casualty Insurance Company’s Arkansas operation (SFBCIC) has deployed the Provision Management Framework® for its enterprise application deployment, provisioning and access.

The Provision Management Framework (PMF), Enterprise Edition is a full-featured access infrastructure solution that leverages the Microsoft Windows Server 2003 platform, and delivers anywhere, anytime access to applications and network resources. Enterprise features such as Seamless Windows, Application Publishing, Load Balancing, Access Control, a Web Portal and an SSL Gateway embrace the RDP protocol and enhance the deployment, manageability, performance, and security of Terminal Services environments of all sizes.

As the second largest provider of property and casualty insurance in the state of Arkansas, with 106 offices in 75 counties, supporting 381 agents and over 100 adjusters, SFBCIC was faced with the challenging task of supporting a wide variety of users and computing environments needing access to corporate applications and resources over low bandwidth and high latency connections.

"From previous experience, we knew that a server-based computing implementation would achieve our goal of seamlessly connecting our dispersed user community," said Pat Kinnison, Network Server Administrator with SFBCIC.

SFBCIC implemented side-by-side proofs of concept utilizing Citrix MetaFrame Presentation Server 4.0 and the Provision Management Framework, to deploy a variety of applications including Mainframe access, Homeland Tracker and a graphically intensive high resolution document imaging application. The resulting outcome led the insurer to choose the Provision Networks solution, and cited the following as the primary reasons:

• Ease of installation
• Better performance for LAN and WAN users
• Richness of features
• Outstanding support
• Printing flexibility and performance
• Appropriately priced

"We have been extremely pleased with the solution and are finding excellent success," continued Mr. Kinnison. "It just works. Even over low bandwidth connections, users experience on-the-LAN results."

About Provision Networks

Provision Networks is a global provider of server-based access infrastructure provisioning, management, optimization and security. Provision Networks solutions embrace and extend the Citrix MetaFrame® and Microsoft Terminal Services platforms, delivering resilient and scalable on-demand access for enterprises worldwide.

The Enterprise Edition of the Provision Management Framework® is designed to extend the native (RDP) functionality of Windows Terminal Services with important features such as Seamless Windows, Session-Sharing, Intelligent Load Balancing, Application Publishing, a Web-based interface, and an integrated SSL Gateway (RDP over SSL).

Included in the Enterprise Edition, the Provision Management Framework, Standard Edition is a comprehensive access management solution designed to improve and enhance the provisioning, performance, manageability, and security of your terminal server access infrastructure.

In a single package, you get:

• Provide printing support for any client or network printer with a single universal print driver; Print-IT®
• Allow users to compute in their own time zones, regardless of the server's time zone; TimeZones-IT®
• Automate several time-consuming session configuration and lockdown tasks; Manage-IT®
• Enforce granular firewall access rules and exercise schedule-aware application execution control, all on a session-by-session basis, and without disrupting corporate security policies; Block-IT®
• Enhance application compatibility by enabling single-user applications to execute reliably in multi-user mode in a Terminal Server environment; Redirect-IT®
• Enhance the mobility of an access infrastructure by allowing users to fully synchronize their USB-based BlackBerry and Palm devices over RDP and ICA connections; USB-IT®
• Achieve unprecedented logon speeds and stability levels of user profiles by implementing new profile management techniques; MetaProfiles-IT®
• Improve application response times and expand overall server capacity by streamlining and optimizing the use of CPU and virtual memory resources; Max-IT®

About Quest Software, Inc.

Quest Software, Inc., a leading enterprise systems management vendor, delivers innovative products that help organizations get more performance and productivity from their applications, databases, Windows infrastructure and virtual environments. Through a deep expertise in IT operations and a continued focus on what works best, Quest helps more than 90,000 customers worldwide meet higher expectations for enterprise IT. Quest provides customers with client management as well as server and desktop virtualization solutions through its subsidiaries, ScriptLogic, Vizioncore and Provision Networks. Quest Software can be found in offices around the globe and at www.quest.com.